We are ALWAYS Hiring


Radian Research is always hiring talented people for the following types of jobs...

Engineers are the core of RADIAN’s team, pushing the boundaries of electric energy measurement excellence and innovation. Engineers at Radian Research are involved throughout the product life cycle, from initial concepts through product release. Exceptional Electrical, Software and Mechanical Engineers are always in demand at RADIAN.

Technicians of many varieties are prevalent throughout RADIAN. Engineering or production technicians support those key operations. Service and Metrology Lab Technicians test, troubleshoot, repair and calibrate RADIAN measurement instruments and test systems.

RADIAN technical support is foundational to the customer experience and thus the company’s overall success. Strong technical knowledge, attention to detail, precise communication skills and a desire to EXCEED customer expectations are core attributes of an outstanding hardware or software technical support specialist at RADIAN. 

RADIAN’s Production team is instrumental to delivering high-quality and reliable products to customers around the world. RADIAN offers numerous Production at both our Lafayette, Indiana and Pearl, Mississippi facilities.

Financial professionals that perform general accounting, analysis, reporting, auditing, budgeting, and tax compliance are essential to RADIAN’s 100% Employee Owned TEAM.

Solutions roles are those traditionally associated with Sales, Marketing and Product Management. These are CUSTOMER facing roles that benefit most significantly from a commitment to the RADIAN Guiding Principles outlined in this Careers section.

RADIAN is always hiring
Learn about our business HERE. Check out RADIAN’s Guiding Principles to see if you are a good fit for Radian Research.

Please send your resume to:
Radian Research, Inc.
3852 Fortune Drive
Lafayette, IN 47905 U.S.A.
Attn: Human Resources.
You may also send your resume via E-mail to: careers@radianresearch.com.

Radian Research is located in Lafayette, Indiana which is positioned approximately 60 miles northwest of Indianapolis, Indiana and approximately 120 miles southeast of Chicago, Illinois. To learn more about the greater Lafayette community please visit the their website, lafayettechamber.com.

Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Below is a list and description of current position openings:

Open Positions

Development Engineer

Position Summary:

This position involves all aspects of designing, simulating, and developing Analog electronic design circuits for measurement and testing equipment. The successful candidate will complete tasks in Radian’s new product development process from initial concepts through production release. They will also provide ideas for future product enhancements and support to existing products. As a development engineer, the person holding this position will be a key contributor to multiple projects and could have the opportunity to work directly with Radian’s key customers.  This position is physically located in our Pearl, Mississippi facility. 

Responsibilities:

- Design, analyze, develop, build and test circuits for various products,
   sub-systems and test stands.
- Participate on cross-functional and interdepartmental teams to develop new products.
- Derive detailed specification documents from higher level documents.
- Design, execute and produce documentation suitable for product validation
   and verification test procedures.
- Produce documentation and test procedures suitable for internal production
   and vendor outsourcing.
- Design, build, prototype, and analyze new and existing technology for functional
   and economic application in new and existing products.
- Support and design improvements for existing products, as needed.
- Other as required 

Education:

Bachelor of Science in Electrical Engineering, Physics, or equivalent degree. 

Experience:

- Extensive experience in energy metering or precision analog instrumentation
   will be a strong plus.
- 5+ years’ experience in analog hardware design required
- Using laboratory test equipment (oscilloscope, logic analyzers, spectrum analyzers, etc.) 

Knowledge of:

- Electrical and electronic theory as it pertains to power and energy measurement
- Analog circuit design, analysis and simulation, including, but not limited to operational
   amplifiers, power amplifiers, A/D and D/A converters, all ideally with precision
   and stable performance requirements
- FPGA digital logic development in VHDL desired
- Digital logic and digital circuits
- Embedded systems design (e.g. ARM processors)
- Firmware design
- Instrumentation transformers
- Board Level Schematics and Layout
- Integrating systems
- Basic understanding of project management principles
- Stage/gate new product development processes
- Technical documentation creation and control 

Skilled at:

- Excellent written and verbal skills as well as organizational and problem-solving skills
- Working with others in a highly collaborative team-based environment 

Desirable Qualifications:

- FPGA digital logic development in VHDL
- Experience with 3 phase electrical power systems
- Experience with high accuracy instrumentation design
- Design experience with low noise voltage and current amps, switching and linear
   power supplies, and transformers.
- Grounding / Shielding / Isolation techniques
- Knowledge of Calibration and Traceability issues 

Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Senior Development Engineer – Analog/Digital Hardware

Position Summary:

A senior level position. The position involves all aspects of analog and digital electronic design. Primary tasks include new product development and engineering support of existing products. Participates in every stage of product development from conceptualization to production release. Provides sustaining engineering support for active products throughout their life cycles.  This position is physically located in our Lafayette, Indiana facility. 

Responsibilities:

- Research and generate ideas for the application of new and existing technology to
   fulfill product need as defined by Radian Marketing Department.
- Participate on interdisciplinary and interdepartmental teams to generate new
   product proposals.
- Participate on interdisciplinary and interdepartmental teams to develop product
   specifications from approved product proposals.
- Develop system architectures for products to meet product specifications.
- Derive detailed specification documents from higher level documents.
- Develop and maintain an attainable schedule that details key responsibilities, duties,
   achievable milestones and design reviews.
- Design, build, prototype, and analyze new and existing technology for functional and
   economic application in new and existing products.
- Design and produce documentation and test procedures suitable for product
   validation and product verification.
- Design and produce documentation and test procedures suitable for internal
   production and vendor outsourcing.
- Provide mentoring of more junior engineers.
- Continuing support of existing product as needed.

Education:

Minimum of Bachelor of Science of Electrical Engineering or equivalent degree or experience.

Experience:

- Minimum of 10 years design in analog and digital hardware design
- Minimum of 5 years of product development
- Demonstrated history of successfully completed products

Knowledge of: 

- New product development process.
- Analog Design including but not limited to operational amplifiers,
   amplifiers, and oscillators
- Digital Design including but not limited to Boolean algebra, circuit
   minimization, A/D converters, D/A converters, Digital Signal Processing and
   Field Programmable Gate Arrays
- Feedback control theory
- Communications theory
- Classical and Compensated transformer design

Skilled at:

- Schematic Capture
- Circuit simulation
- Circuit Prototyping
- Circuit analysis and debug
- Circuit Layout
- Scheduling
- General Verbal and Written Communications
- Application Program skills required
   o Microsoft Project
   o Microsoft Word
   o Microsoft Excel
   o Spice or equivalent circuit simulation programs
- Application Program skills that would be a plus
   o Altium
   o Xilinx
   o VHDL
   o Solid Works
   o AutoCad
   o ANSI C & C++
   o Matlab
   o FEA

Desirable Qualifications:

- Intimate knowledge of the Energy Metering Market and applications
- Instrumentation design
- Experience working in an ISO 9000 product development environment
- Project Management Experience 


Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Software Developer

Position Summary:

Work independently and as a team using the C# (or other, as applicable) programming language to develop and maintain new and existing software applications. Take direction and collaborate with peers, project team members, and Customers to develop the best software solutions.  This position is physically located in our Pearl, Mississippi facility. 

Responsibilities:

- Develop an understanding of Radian WECO product requirements, including the different
   types of users, how users interact with our products, and how our products integrate
- Agile software development practices (i.e.: Atlassian Tools, version control tools, etc.)
- Communicate and collaborate within a software team dynamic
- Properly document code and release notes in a team coding environment
- Record development time in the corporate time tracking tool for Customer billing purposes

Education:

Bachelor’s degree in software engineering, computer science, computer engineering, or similar.

Experience:

- Prefer minimum 2 years’ experience as software developer
- Prefer 1-2 + years electric utility related experience Knowledge of:
   Microsoft (“MS”) Windows Application development and Web application development
- Different MS Windows versions and services
- MS Office products
- Database administration
- SQL, SQL Server, and Oracle
- Network security and permissions
- Asset management applications
- Ethernet and Serial Communications
- Atlassian Bamboo

Skilled at:

- C#, Visual Studio
- Atlassian Confluence
- Atlassian Jira
- GIT

Desirable Qualifications:

- Professional and friendly demeanor and appearance
- Possess adaptability to changing priorities. (multi-tasking)

Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Technical Support Engineer - Hardware

Position Summary:

Efficiently and effectively provide Customer-centric technical support to internal and external Customers, Sales Representatives, Regional Solutions Managers, Customer Support teammates and the Production and Service Labs via phone, email, WhatApp, virtual meetings (i.e. WebEx, Microsoft Teams, etc.), in person at trade shows, and at the Customers’ premises for training, new sales support, and maintenance needs. Provide Customer-perspective information to Engineering and the Production and Service Labs. Know the theory of operation and application of the company’s products and be capable of effectively presenting that information to Customers. Have a fundamental understanding of the application and theory of electricity metering.  This position is physically located in our Lafayette, Indiana facility. 

Responsibilities:

- Provide technical product support via multiple mediums including, written communications,
   in person, telephone, fax, WebEx, Chat, and email. This includes explaining product
   application and product operation as well as troubleshooting
- Perform technical product presentations and training events via webinars, at meter
   schools, seminars, and Customer sites
- Perform various technical writing tasks including operations manuals and new product
   specifications
- Perform on-site product installations and Customer product training
- Assist in maintenance and tracking of the Marketing Demonstration Product account
- Assist with Customer service activities including product proposals, quotations, order
   follow-up, etc
- Know the Marketing Department software applications including RMAs and Order
   Entry and be able to use them, as needed
- Effectively interface with Engineering, Production, Service and Production Labs,
   Accounting, Field Sales and Marketing personnel in order to service the Customer
- Others as required

Education:

Bachelor of Science in electrical engineering (EE) or electrical engineering technology (EET) or a similar level of electronics/electrical training.

Experience:

- Prefer 1-2 years’ customer service experience
- Prefer 1-2 + years electric utility related experience

Knowledge of: 

- Electrical and electronic theory as it pertains to power and energy measurement
- Troubleshooting of electro-mechanical devices
- Problem solving techniques and Root Cause Analysis
- General metrology, measurement systems and calibration systems
- Technical writing focused in electronic subject matter
- Fundamental Sales and Marketing acumen relating to a high-tech manufacturing
   organization
- Proficient computer skills - common word processing and spreadsheet
   programs – software and software applications
- Basic process management tools, i.e. KPIs, countermeasures
- Uncertainty components, management, determination, and reporting
- Work scheduling practices and methods
- Team building and conflict resolution
- Training and evaluation techniques
- Safety in job performance

Skilled at:

- Verbal and written communication
- Presentation of information in various forums including small groups, large groups
   and individual basis
- Clearly and concisely conveying information of a technical nature
- Developing positive customer rapport
- Various PC applications – i.e. remote help sessions and knowledge of
   firmware / software and how they integrate 

Desirable Qualifications:

Flexibility, great attention to detail, excellence, integrity, collaborative, respectful, candor, loyalty, and passion for the company, its products and Customers, optimism, responsibility, and gratitude.



Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Technical Support Engineer - Software

Position Summary:

Efficiently and effectively provide Customer-centric software support to Customers, Sales Representatives, Regional Solutions Managers, and Customer support teammates via telephone, email, WhatsApp, virtual meetings (i.e. WebEx, Microsoft Teams, etc.), in person, at trade shows, and at the Customers’ premises for training, new sales support, and maintenance needs. Provide Customer perspective information to sales and software development teams. Know the theory of operation and application of the company’s products and be capable of effectively presenting that information to Customers. Have a fundamental understanding of the application and theory of electricity metering.  This position is physically located in our Lafayette, Indiana facility. 

Responsibilities:

- Monitor and support software support email portals
- Triage and document software support requests from Customers, partners, and
   internal engineers
- Communicate with Customers, partners, engineers, and developers, in a professional,
   clear, concise, accurate and Customer-centric manner
- Troubleshoot software issues with Customers and Representatives over the phone
   and/or remotely (WebEx/GoToMeeting/Microsoft Teams, etc.) - Reply to Customer
   mission critical issues, including outside of business hours, as necessary
- Log and track software issues in the ticketing system(s), from initial discovery, to
   closure, working with developers and testers to assess severity and impact
- Track, escalate, and close software support tickets based on SLA
   (Service Level Agreement) – type, priority, etc
- Offer proactive communication to Customers
- Develop an understanding of RADIAN and WECO product requirements, including the
   different types of users, how users interact with our products, and how our
   products integrate
- Manage knowledge base of resolution paths (FAQ, Help, etc.) and known issues
- Help developers and testers troubleshoot (debug) software for issue and resolution
   confirmation
- Become an expert in all of RADIAN and WECO software solutions, including legacy products
- Deliver company products and licenses to Customers
- Travel to Customer sites for training and high profile issue resolution
- Provide software training to internal team members, as needed

Education:

Associates or bachelor’s degree in software engineering, computer science, computer engineering, management information systems, or similar, or 2+ years of experience with software support.

Experience:

- Prefer 1-2 years Customer service experience
- Prefer 1-2 + years electric utility related experience

Knowledge of: 

- Microsoft Windows versions and services
- Microsoft Office products
- Database administration
- SQL, SQL Server, and SQL Server Management Studio
- Network security and permissions
- Customer and/or software support

Skilled at:

- Skilled in 2 or more of - C#, ASP, PHP, Java, Powerbuilder, Delphi, SQL, SQL Server,
   Oracle, Web services, TFS, Visual Studio, Salesforce, JIRA, network security,
   Windows services
- Customer and/or software support
- Customer relations

Desirable Qualifications:

- Professional and friendly demeanor and appearance
- Possess adaptability to changing priorities. (multi-tasking)
- Strong interpersonal, written, and oral communication skills



Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Electronics Technician 

Position Summary:

This position performs circuit troubleshooting, circuit testing, product verification and validation testing, unit calibrations and repairs, and completes associated documentation for customer returned units.  This position is physically located in our Lafayette, Indiana facility. 

Responsibilities:

-  Perform testing and standard calibrations for customer returned units which require
    only calibration service using specialized electronic test and calibration equipment
- Perform unit troubleshooting, circuit testing and troubleshooting, and calibrations for
   customer returned units which require repair and calibration services using general and
   specialized electronic test and calibration equipment
- Perform product verification and validation testing
- Follow standard inspection, test, troubleshooting, calibration, and measurement processes
- Complete and maintain associated records of inspections, tests, repairs, and calibrations
   in both paper and electronic form
- Monitor and analyze customer repairs to identify common failure mechanisms and
   communicate
   to Customer Service Technical Support Specialist or Quality Engineer, as appropriate
- Other duties assigned by Supervision or Management

Education:

Minimum Required: Technical Certificate or Associates Degree in Electrical / Electronics Technology or equivalent military ‘electronics technician’ training. A minimum 5 years of relevant experience is preferred.

Experience:

- 1-2 years in manufacturing operations
- 1+ years in electro-mechanical troubleshooting
- 1+ years in electronic test equipment usage

Knowledge of:

- Manufacturing operations related to Radian Research operations
- Electricity/Electronics applications
- Awareness of Electrostatic Discharge (ESD) damage prevention in electronics
- Problem solving techniques and Root Cause Analysis
- Troubleshooting of electro-mechanical devices
- General metrology, measurement systems, and calibration systems
- Uncertainty components, management, determination, and reporting

Skilled at:

- Soldering
- Electro-mechanical assembly operations
- ESD awareness and damage prevention
- Reading and interpreting schematics
- Use of electronic test equipment – VOM, signal generator, etc.
- Use of specialized electronic calibration equipment – calibration systems and
   environmental chambers, oscilloscopes, etc.
- Use of troubleshooting tools and techniques
- Technical mathematics
- Common computer software for word processing and spreadsheet operations

Desirable Qualifications:

- Attention to detail
- Flexibility in work requirements, routines, and schedules
- Positive interpersonal skills 

Customer Service Coordinator 

Position Summary:

This position is the focal point for processing all Return Material Authorizations (“RMAs”) relating to Service returns. The role requires daily interaction via telephone, in person, and e-mail with Customers, Representatives, Service & Sales Department, and frequent interaction with all other Departments, including Production/Shipping, Accounting, Engineering, etc. This position will prepare Repair and CVAS quotations and will transact purchase orders and credit card information for RMAs. This position will conduct Customer satisfaction surveys and will work collaboratively to ensure our Customers are supported and provided service which exceeds the Customers’ expectations. This position will be responsible for learning, training, and maintaining integrity of existing and writing revised and new processes and procedures relating to Service administrative processing functions.  This position is physically located in our Lafayette, Indiana facility. 

Responsibilities:

- Issue RMAs.
- Enter and progress all RMA orders using our Corporate Database 
- Review, accept, revise, or decline Purchase Order Contracts (“POs”)
- Process accepted POs in our Corporate Database
- Communicate professionally with Customers and Representatives via telephone, in person, and e-mail
- Maintain Service Customer files
- Utilize our Customer Relations Management (CRM) tool to maintain Customer records
- Participate in creating and disseminating CVAS promotional material and programs
- Perform Customer satisfaction surveys and reports
- Maintain RMA pricing in Price Lists and in our Corporate Database
- Back-up to Customer Support Coordinator
- Other duties assigned by Supervision or Management

Education:

Minimum of an A.S. degree in Office Management, Business Administration, Business Management, Sales or Administrative Assistant from an accredited college or university or similar work experience. Minimum of 2 years Customer-Service experience. Fluency of Spanish (verbal and written) is a plus.

Experience:

1. 2 years Customer Service experience
2. 1+ years in manufacturing operations 

Knowledge of:

- General computer skills
- Advance knowledge of Microsoft office software including Excel and Word
- Spanish, written and spoken, is a plus
- E-mail and Windows-based/Cloud-based CRM tools, i.e. Salesforce.

Skilled at:

- Maintaining a positive attitude, even under high-pressure Customer complaint situations
- Collaborating and positive Team participation
- Organization, filing, documentation, maintenance of spreadsheets, reports, and schedules
- Self-motivation
- Clear, concise, Customer-centric verbal and written communication skills

Desirable Qualifications:

- Positive interpersonal skills
- Enthusiasm for Radian and its products
- Ability to work independently and as part of a team
- Excels in a fast-paced environment
- High degree of accuracy, integrity, and honesty
- Strong attention to detail
- Flexibility in work requirements, routines, and schedules. 

Facilities / Maintenance Technician 

Position Summary:

Performs a wide variety of duties to take care of the building and all facilities. Builds crates for shipment of product, perform Shipping and Receiving functions, maintenance of machinery as directed by Facilities Maintenance Supervisor. Understands and demonstrates excellent work ethics. Makes good and timely decisions.  This position is physically located in our Lafayette, Indiana facility. 

Responsibilities:

Primary responsibility will be taking care of the building/facilities. This is including interior and exterior of the building. Uses table saw and other tools to build crates for shipment of product to the customers. Assists Facilities Maintenance Supervisor on repairs and helps keep machinery in good running order. Maintains operating conditions of building and equipment which includes shoveling snow, moving furniture, monitoring humidifiers, pulling weeds, spraying for insects and numerous other tasks. Operates common hand or power tools. Assists in maintaining Radian’s security and fire alarm systems. Perform shipping and receiving functions as a backup to the Shipping and Receiving Specialist. Producing and modifying parts on milling machine and other machine shop equipment. Complete equipment calibrations include updating records in electronic database. Perform facility repairs and modifications to electrical, plumbing and HVAC facilities. Assists in producing Engineering prototypes. Other duties as assigned by Supervision or Management

Experience:

2-4 years relevant experience or an equivalent combination of technical training and experience preferred.

Knowledge of:

Basic hand and power tools. Basic computer skills. HVAC, Milling equipment and other machine shop tools.

Skilled at:

Trouble shooting of equipment ranging from computer controlled to small hand tools

Desirable Qualifications:

Self-motivated and ability to work in a team environment. Performs functions and assignments in a timely manner.

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        Radian Research, Inc,
        3852 Fortune Drive
        Lafayette, IN 47905  USA

        Sales: 765-449-5575
        Tech Support: 765-449-5576
        Software Support: 601-933-0939
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