Engineers are the core of RADIAN’s team, pushing the boundaries of electric energy measurement excellence and innovation. Engineers at Radian Research are involved throughout the product life cycle, from initial concepts through product release. Exceptional Electrical, Software and Mechanical Engineers are always in demand at RADIAN.
Technicians of many varieties are prevalent throughout RADIAN. Engineering or production technicians support those key operations. Service and Metrology Lab Technicians test, troubleshoot, repair and calibrate RADIAN measurement instruments and test systems.
RADIAN technical support is foundational to the customer experience and thus the company’s overall success. Strong technical knowledge, attention to detail, precise communication skills and a desire to EXCEED customer expectations are core attributes of an outstanding hardware or software technical support specialist at RADIAN.
RADIAN’s Production team is instrumental to delivering high-quality and reliable products to customers around the world. RADIAN offers numerous Production at both our Lafayette, Indiana and Pearl, Mississippi facilities.
Financial professionals that perform general accounting, analysis, reporting, auditing, budgeting, and tax compliance are essential to RADIAN’s 100% Employee Owned TEAM.
Solutions roles are those traditionally associated with Sales, Marketing and Product Management. These are CUSTOMER facing roles that benefit most significantly from a commitment to the RADIAN Guiding Principles outlined in this Careers section.
Please send your resume to:
Radian Research, Inc.
3852 Fortune Drive
Lafayette, IN 47905 U.S.A.
Attn: Human Resources.
You may also send your resume via E-mail to: careers@radianresearch.com.
Radian Research is located in Lafayette, Indiana which is positioned approximately 60 miles northwest of Indianapolis, Indiana and approximately 120 miles southeast of Chicago, Illinois. To learn more about the greater Lafayette community please visit the their website, lafayettechamber.com.Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Development Engineer
Position Summary:
This position involves all aspects of designing, simulating, and developing Analog electronic design circuits for measurement and testing equipment. The successful candidate will complete tasks in Radian’s new product development process from initial concepts through production release. They will also provide ideas for future product enhancements and support to existing products. As a development engineer, the person holding this position will be a key contributor to multiple projects and could have the opportunity to work directly with Radian’s key customers. This position is physically located in our Pearl, Mississippi facility.
Responsibilities:
- Design, analyze, develop, build and test circuits for various products,
sub-systems
and test stands.
- Participate on cross-functional and interdepartmental teams to develop new products.
- Derive detailed specification documents from higher level documents.
- Design, execute and produce documentation suitable for product validation
and verification
test procedures.
- Produce documentation and test procedures suitable for internal production
and
vendor outsourcing.
- Design, build, prototype, and analyze new and existing technology for functional
and economic
application in new and existing products.
- Support and design improvements for existing products, as needed.
- Other as required
Education:
Bachelor of Science in Electrical Engineering, Physics, or equivalent degree.
Experience:
- Extensive experience in energy metering or precision analog instrumentation
will
be a strong plus.
- 5+ years’ experience in analog hardware design required
- Using laboratory test equipment (oscilloscope, logic analyzers, spectrum analyzers, etc.)
Knowledge of:
- Electrical and electronic theory as it pertains to power and energy measurement
- Analog circuit design, analysis and simulation, including, but not limited to operational
amplifiers, power amplifiers, A/D and D/A converters, all ideally with precision
and stable
performance requirements
- FPGA digital logic development in VHDL desired
- Digital logic and digital circuits
- Embedded systems design (e.g. ARM processors)
- Firmware design
- Instrumentation transformers
- Board Level Schematics and Layout
- Integrating systems
- Basic understanding of project management principles
- Stage/gate new product development processes
- Technical documentation creation and control
Skilled at:
- Excellent written and verbal skills as well as organizational and problem-solving skills
- Working with others in a highly collaborative team-based environment
Desirable Qualifications:
- FPGA digital logic development in VHDL
- Experience with 3 phase electrical power systems
- Experience with high accuracy instrumentation design
- Design experience with low noise voltage and current amps, switching and linear
power
supplies, and transformers.
- Grounding / Shielding / Isolation techniques
- Knowledge of Calibration and Traceability issues
Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Senior Development Engineer – Analog/Digital Hardware
Position Summary:
A senior level position. The position involves all aspects of analog and digital electronic design. Primary tasks include new product development and engineering support of existing products. Participates in every stage of product development from conceptualization to production release. Provides sustaining engineering support for active products throughout their life cycles. This position is physically located in our Lafayette, Indiana facility.
Responsibilities:
- Research and generate ideas for the application of new and existing technology to
fulfill product need as defined by Radian Marketing Department.
- Participate on interdisciplinary and interdepartmental teams to generate new
product proposals.
- Participate on interdisciplinary and interdepartmental teams to develop product
specifications from approved product proposals.
- Develop system architectures for products to meet product specifications.
- Derive detailed specification documents from higher level documents.
- Develop and maintain an attainable schedule that details key responsibilities, duties,
achievable milestones and design reviews.
- Design, build, prototype, and analyze new and existing technology for functional and
economic application in new and existing products.
- Design and produce documentation and test procedures suitable for product
validation and product verification.
- Design and produce documentation and test procedures suitable for internal
production and vendor outsourcing.
- Provide mentoring of more junior engineers.
- Continuing support of existing product as needed.
Education:
Minimum of Bachelor of Science of Electrical Engineering or equivalent degree or experience.
Experience:
- Minimum of 10 years design in analog and digital hardware design
- Minimum of 5 years of product development
- Demonstrated history of successfully completed products
Knowledge of:
- New product development process.
- Analog Design including but not limited to operational amplifiers,
amplifiers, and oscillators
- Digital Design including but not limited to Boolean algebra, circuit
minimization, A/D converters, D/A converters, Digital Signal Processing and
Field Programmable Gate Arrays
- Feedback control theory
- Communications theory
- Classical and Compensated transformer design
Skilled at:
- Schematic Capture
- Circuit simulation
- Circuit Prototyping
- Circuit analysis and debug
- Circuit Layout
- Scheduling
- General Verbal and Written Communications
- Application Program skills required
o Microsoft Project
o Microsoft Word
o Microsoft Excel
o Spice or equivalent circuit simulation programs
- Application Program skills that would be a plus
o Altium
o Xilinx
o VHDL
o Solid Works
o AutoCad
o ANSI C & C++
o Matlab
o FEA
Desirable Qualifications:
- Intimate knowledge of the Energy Metering Market and applications
- Instrumentation design
- Experience working in an ISO 9000 product development environment
- Project Management Experience
Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Software Developer
Position Summary:
Work independently and as a team using the C# (or other, as applicable) programming language to develop and maintain new and existing software applications. Take direction and collaborate with peers, project team members, and Customers to develop the best software solutions. This position is physically located in our Pearl, Mississippi facility.
Responsibilities:
- Develop an understanding of Radian WECO product requirements, including the different
types of users, how users interact with our products, and how our products integrate
- Agile software development practices (i.e.: Atlassian Tools, version control tools, etc.)
- Communicate and collaborate within a software team dynamic
- Properly document code and release notes in a team coding environment
- Record development time in the corporate time tracking tool for Customer billing purposes
Education:
Bachelor’s degree in software engineering, computer science, computer engineering, or similar.
Experience:
- Prefer minimum 2 years’ experience as software developer
- Prefer 1-2 + years electric utility related experience Knowledge of:
Microsoft (“MS”) Windows Application development and Web application development
- Different MS Windows versions and services
- MS Office products
- Database administration
- SQL, SQL Server, and Oracle
- Network security and permissions
- Asset management applications
- Ethernet and Serial Communications
- Atlassian Bamboo
Skilled at:
- C#, Visual Studio
- Atlassian Confluence
- Atlassian Jira
- GIT
Desirable Qualifications:
- Professional and friendly demeanor and appearance
- Possess adaptability to changing priorities. (multi-tasking)
Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Electronics Technician
Position Summary:
This position performs circuit troubleshooting, circuit testing, product verification and validation testing, unit calibrations and repairs, and completes associated documentation for customer returned units. This position is physically located in our Lafayette, Indiana facility.
Responsibilities:
- Perform testing and standard calibrations for customer returned units which require
only calibration service using specialized electronic test and calibration equipment
- Perform unit troubleshooting, circuit testing and troubleshooting, and calibrations for
customer returned units which require repair and calibration services using general and
specialized electronic test and calibration equipment
- Perform product verification and validation testing
- Follow standard inspection, test, troubleshooting, calibration, and measurement processes
- Complete and maintain associated records of inspections, tests, repairs, and calibrations
in both paper and electronic form
- Monitor and analyze customer repairs to identify common failure mechanisms and
communicate
to Customer Service Technical Support Specialist or Quality Engineer, as appropriate
- Other duties assigned by Supervision or Management
Education:
Minimum Required: Technical Certificate or Associates Degree in Electrical / Electronics Technology or equivalent military ‘electronics technician’ training. A minimum 5 years of relevant experience is preferred.
Experience:
- 1-2 years in manufacturing operations
- 1+ years in electro-mechanical troubleshooting
- 1+ years in electronic test equipment usage
Knowledge of:
- Manufacturing operations related to Radian Research operations
- Electricity/Electronics applications
- Awareness of Electrostatic Discharge (ESD) damage prevention in electronics
- Problem solving techniques and Root Cause Analysis
- Troubleshooting of electro-mechanical devices
- General metrology, measurement systems, and calibration systems
- Uncertainty components, management, determination, and reporting
Skilled at:
- Soldering
- Electro-mechanical assembly operations
- ESD awareness and damage prevention
- Reading and interpreting schematics
- Use of electronic test equipment – VOM, signal generator, etc.
- Use of specialized electronic calibration equipment – calibration systems and
environmental chambers, oscilloscopes, etc.
- Use of troubleshooting tools and techniques
- Technical mathematics
- Common computer software for word processing and spreadsheet operations
Desirable Qualifications:
- Attention to detail
- Flexibility in work requirements, routines, and schedules
- Positive interpersonal skills
Customer Service Coordinator
Position Summary:
This position is the focal point for processing all Return Material Authorizations (“RMAs”) relating to Service returns. The role requires daily interaction via telephone, in person, and e-mail with Customers, Representatives, Service & Sales Department, and frequent interaction with all other Departments, including Production/Shipping, Accounting, Engineering, etc. This position will prepare Repair and CVAS quotations and will transact purchase orders and credit card information for RMAs. This position will conduct Customer satisfaction surveys and will work collaboratively to ensure our Customers are supported and provided service which exceeds the Customers’ expectations. This position will be responsible for learning, training, and maintaining integrity of existing and writing revised and new processes and procedures relating to Service administrative processing functions. This position is physically located in our Lafayette, Indiana facility.
Responsibilities:
- Issue RMAs.
- Enter and progress all RMA orders using our Corporate Database
- Review, accept, revise, or decline Purchase Order Contracts (“POs”)
- Process accepted POs in our Corporate Database
- Communicate professionally with Customers and Representatives via telephone,
in person, and e-mail
- Maintain Service Customer files
- Utilize our Customer Relations Management (CRM) tool to maintain Customer records
- Participate in creating and disseminating CVAS promotional material and programs
- Perform Customer satisfaction surveys and reports
- Maintain RMA pricing in Price Lists and in our Corporate Database
- Back-up to Customer Support Coordinator
- Other duties assigned by Supervision or Management
Education:
Minimum of an A.S. degree in Office Management, Business Administration, Business Management, Sales or Administrative Assistant from an accredited college or university or similar work experience. Minimum of 2 years Customer-Service experience. Fluency of Spanish (verbal and written) is a plus.
Experience:
1. 2 years Customer Service experience
2. 1+ years in manufacturing operations
Knowledge of:
- General computer skills
- Advance knowledge of Microsoft office software including Excel and Word
- Spanish, written and spoken, is a plus
- E-mail and Windows-based/Cloud-based CRM tools, i.e. Salesforce.
Skilled at:
- Maintaining a positive attitude, even under high-pressure Customer complaint situations
- Collaborating and positive Team participation
- Organization, filing, documentation, maintenance of spreadsheets, reports, and schedules
- Self-motivation
- Clear, concise, Customer-centric verbal and written communication skills
Desirable Qualifications:
- Positive interpersonal skills
- Enthusiasm for Radian and its products
- Ability to work independently and as part of a team
- Excels in a fast-paced environment
- High degree of accuracy, integrity, and honesty
- Strong attention to detail
- Flexibility in work requirements, routines, and schedules.
Customer Service & Support Coordinator
Position Summary:
As an Employee Owner, the Customer Service & Support Coordinator is a Customer-centric focal point for our daily contacts and communication with Customers providing both standardized and customized responses and solutions addressing Customers’ requests and needs. The role requires daily interaction via telephone, in person, and e-mail with Customers, Representatives, Service, Support, & Sales Departments, and frequent interaction with all other Departments, including Production/Shipping/Receiving, Accounting, Engineering, etc. The Coordinator will prepare quotations for Sales, Repairs, and Value-Added Services. The Coordinator will transact Purchase Orders and Credit Cards. The Coordinator is responsible for maintaining detailed, accurate records in Radian’s Customer Relation Management (“CRM”) tool (Salesforce) and Enterprise Resource Planning tool (Navision). The Coordinator will work collaboratively to ensure our Customers are supported and provided service and support which exceeds the Customers’ expectations. This position will be responsible for learning, training, and maintaining integrity of existing and writing revised and new processes and procedures relating to Service and Support administrative processing functions.
The Customer Service & Support Coordinator, Customer Service Coordinator, and Customer Support Coordinator positions serve as a back-up to one another; and therefore, perform all Sales Support and Service administrative responsibilities, as needed and applicable.
This position is required to be on-call during the work-day to deliver outstanding verbal and written Customer service with a friendly, positive attitude to both internal and external Customers.
The Customer Support Coordinator is responsible for contract reviews including progression of Purchase Order Contracts, Letters of Credit, down payments and that Radian remains in compliance with import/export regulations.
This is a dynamic, high-energy, highly interactive position which requires excellent communication, collaboration, and multi-tasking skills; while simultaneously providing undivided attention to our Customers and their needs. This position requires a high degree of accuracy, flexibility, integrity, and initiative. This position also requires some decision-making involved responsibilities which must be both Customer-centric and in the best interest of the Company. This position is physically located in our Lafayette, Indiana facility.
Responsibilities:
- Respond to inquiries. Communicate clearly and professionally with Customers
and Representatives via telephone, text, chat, in person, and e-mail.
- Enter and progress RMA orders and Sales Orders using our Corporate Database.
- Review, accept, revise, or decline and process Purchase Order Contracts (“POs”).
- Calculate commissions for Radian’s Sales Representatives.
- Create and maintain Representative Agreements.
- Facilitate order schedules and shipments, ensuring order processing and shipments are in
compliance with letters of credit, exportation, country embargoed goods, etc.
- Maintain Sales and Service Customer files in filing system, corporate database and CRM.
- Participate in creating and disseminating Sales, Service, and Value-Added Services
promotional material and programs.
- Assist in maintaining accurate pricing in Price Lists and in our Corporate Database.
- Perform research and analysis, as needed.
- Other duties assigned by Supervision or Management.
Education:
Minimum of an A.S. degree in Office Management, Business Administration, Business Management, Accounting, Sales or Administrative Assistant from an accredited college or university or similar work experience. Minimum of 2 years Customer-Service experience. Fluency of Spanish (verbal and written) is a plus.
Experience:
- 2 years Customer Service experience
- Manufacturing operations a plus
Skilled at:
- Maintaining a positive attitude, even under high-pressure.
- Collaborating and positive Team participation.
- Organizing, filing, documenting, maintaining spreadsheets, reports, and schedules.
- Innovating, Initiating and Self-motivating.
- Communicating clearly and concisely with appropriate Customer-centric and company focus.
- Demonstrating high degree of accuracy with strong attention to detail.
Knowledge of:
- General computer skills
- Record keeping / bookkeeping
- Advance knowledge of Microsoft office software including Excel and Word
- E-mail and Windows-based/Cloud-based CRM tools, i.e. Salesforce.
- Export compliance
Desirable Qualifications:
- Positive interpersonal skills
- Enjoys and embraces supported accountability
- Enthusiasm for Radian and its products
- Ability to work independently and as part of a team
- Excels in a fast-paced environment
- High degree of accuracy, integrity, and honesty
- Strong attention to detail
- Flexibility in work requirements, routines, and schedules.
Hardware Design and Test Engineer I2I
Position Summary:
This position involves all aspects of researching, designing, simulating, and testing analog and digital parts, circuits and systems for measurement and testing equipment. The successful candidate will complete tasks in Radian’s New Product Development (NPD) process from initial concepts through production release. They will provide ideas for future product enhancements and provide support for existing products and product lines. This position is physically located in our Lafayette, Indiana facility.
Responsibilities:
- Participate on cross-functional and interdepartmental teams to develop new products.
- Produce production documentation for internal production, contract manufacturing
and/or vendor outsourcing.
- Design, build, prototype, and test new and existing technology for functional
and economic application in new and existing products.
- Support and design improvements for existing products.
- Contribute to new product development with a focus on design and testing of
assemblies, subassemblies, electronic circuits including and not limited to data acquisition,
AC/DC power, serial interface and communication, signal conditioning, level shifting, small
signal, power electronics, transient protection, and microcontroller/FPGA/DSP interfaces.
- Selects, evaluates, and qualifies components.
- Contributes to system test specifications including, functional requirements, detailed
test specifications, and production test procedures.
- Contributes to design verification testing processes and procedures.
- Updates job skills through hands on training, mentoring, seminars, classes, and journals.
- Other Duties as Required
Education:
Bachelor of Science in Electrical Engineering, Electrical Engineering Technology, Physics, or equivalent degree.
Experience:
- 1 to 3 years of experience in hardware design, hardware verification or validation,
hardware testing and/or testing automation.
- Experience in energy metering or precision analog instrumentation will be a strong plus.
- Familiar with laboratory test equipment such as: DMM, oscilloscope, bench power supplies,
soldering/de-soldering stations, logic analyzers, spectrum analyzers, etc.
- Familiar with hand and power tools such as: hammers, screwdrivers, wrenches, drills,
crimpers, strippers, heat gun etc.
- Must be able to lift carry 25 lbs
Knowledge of:
- Electrical and electronic theory
- Analog circuit design, analysis and simulation, including, but not limited to
operational amplifiers, power amplifiers, A/D and D/A converters, all ideally with
precision and stable performance requirements
- Digital logic and digital circuits
- Embedded systems design (e.g. ARM processors)
- Firmware design
- Instrumentation transformers
- Board Level Schematics, PCB Layout, PCBA assembly / soldering
- Basic understanding of project management principles
- Stage/gate new product development processes
- Technical documentation creation and control
- Familiarity electrical power systems
- Experience with instrumentation design
- Design experience with low noise voltage and current amps, switching
and linear power supplies, and transformers.
- Grounding / Shielding / Isolation techniques
Skilled at:
- Excellent written and verbal skills
- Working with others in a highly collaborative team-based environment
Desirable Qualifications:
- Creativity, problem-solving, thinking critically, empathy