Customer, Technical and Sales Support

We are here for you and excited to be your solutions partner!

01.

Customer Support Manager

Renée Mundell

Manager – Customer Service & Support
765-449-5501
Cell: 765-430-2483 

Renée Mundell is responsible for Customer Support. The Customer Support team consists of Technical Support Specialists for both our Hardware and Software. In addition, Renée is responsible for our Service and Repair Department.

Renee Mundell

01.

Technical Support - 765-449-5576 - technicalsupport@radianresearch.com

Ryan Moffitt

Technical Support Engineer - Team Lead
765-449-5542
Cell: 765-430-5955 

Ryan is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

Ryan Moffitt

Henry Martin

Technical Support Engineer 
765-449-5553
Cell: 765-588-7225

Henry is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

Henry Martin

Serena Mackenzie

Technical Support Engineer 
765-449-5559
Cell: 769-990-6253

Serena is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

Serena Mackenzie

Camren Culpepper

Technical Support Engineer 
765-449-5569
Cell: 765-715-1759

Camren  is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

Camren Culpepper

01.

Software Support - 765-449-5577 - software@rrwe.net

Jacob Christopherson

Technical Support Engineer 
765-449-5548
Cell: 601-813-4525

Jacob C. is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

Jacob Christopherson

Charlie Perry

Technical Support Engineer 
765-449-5561
Cell: 765-250-0822

Charlie is a valued and talented member of the technical support team and is qualified to assist with any question or concern.

Charlie Perry

01.

Inside Sales & Service - 765-449-5575 - radian@radianresearch.com

Heidi Collins

Customer Experience Specialist
765-449-5551

Heidi is our Customer Experience Specialist and is responsible for our sales administration and organizes quotes, purchase orders and shipping arrangements.

Heidi Collins

Meghann Dubea

Customer Experience Specialist
765-449-5513

Meghann is our Customer Experience Specialist and is responsible for our sales administration and organizes RMSs, quotes, purchase orders and shipping arrangements.

Meghann Dubea

01.

Field Sales & Service

Ed Faulkner

Sales & Technical Support Specialist
765-449-5500
Cell: 318-218-2243

Ed is a member of the field sales team with primary responsibility in the Texas, Oklahoma and New Mexico area. But, Ed will go where he is needed! Ed has vast experience in electric utility metering departments and with AMI deployments. Ed has in-depth knowledge of RADIAN and WECO equipment and is eager to assist.

RADIAN CSP

Certified Service Partner Program
To help international customers reduce turnaround times and increase equipment uptime, we are pleased to offer the RADIAN CSP (Certified Service Partner) program. The CSP program enables qualified laboratories to offer calibration and repair services locally keeping your equipment in optimal operating condition.

Regions covered by RADIAN’s current CSP network include: 

RADIAN CSP

Learn more about the RADIAN CSP program and view our current CSPs here>





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      Radian Research, Inc,
      3852 Fortune Drive
      Lafayette, IN 47905  USA

      Sales: 765-449-5575
      Tech Support: 765-449-5576
      Software Support: 601-933-0939
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